Return Policy

We accept eligible returns within 14 days of delivery.

Items must be unworn, unused, and in their original condition, with the original packaging, tags, and accessories included.

Before returning an item, please contact us at support@maxkickz.com with your order number and reason for the return. Returns sent without prior authorization may not be accepted.

CUSTOM & MADE-TO-ORDER ITEMS

Custom and made-to-order products cannot be returned, exchanged, or canceled once production has started.

If your item arrives damaged, defective, or incorrect, please contact us and we’ll make it right.

SIZE EXCHANGES

Eligible non-custom items may be exchanged for another available size within 14 days of delivery.

If the customer selected the wrong size, return shipping and reshipping costs are the customer’s responsibility.

SALE ITEMS

Sale items are eligible for return as long as they meet the requirements above, unless they are specifically marked Final Sale.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error.

Original shipping charges, including Priority Shipping fees, are non-refundable.

We recommend using a trackable shipping service when returning your order.

REFUNDS

Once your return is received and inspected, we’ll notify you by email.

If approved, your refund will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

CONTACT US

Email: support@maxkickz.com
Phone: +1 (928) 543-9399
Website: maxkickz.com